Your purchase or use from New Pixel Studio implies that you have read and accepted these terms and conditions.

1.0 Definitions

The terms have the following meanings:- (a) ‘The Client’ – Any person(s), company, partnership, organisation or body requesting the products or services from New Pixel Studio. (b) The ‘Designer’ – New Pixel Studio. An internet website provider offering Graphic Designs, Websites, and Search Engine Optimisation and other related services. The ‘Associates’ includes the partners, employees or appointed agents and service providers of New Pixel Studio.

2.0 Liability

To the fullest extent permitted by applicable law, the Designer or Associates shall not be liable for any indirect, incidental, special or consequential damages (including, without limitation, damages or loss of business, lost profits, business interruption, loss of business information, or any other pecuniary loss. The Designer or Associates takes no responsibility or liability for the actions of third parties or for loss of turnover, sales, revenue, profits or indirect, consequential special loss.

3.0 Usage

The Client can not use any products or services provided by the Designer or Associates for any threatening, defamatory, obscene, offensive or illegal conduct, or violation of another’s rights, including intellectual property rights, rights of publicity, or rights of privacy. Orders are accepted on condition that the wording complies with current legislation and complies with the provisions of the British Code of Advertising Practice. It is the responsibility of the Client to ensure that this is the case. The Client agrees to absolve and indemnify the Designer or Associates of any liability, including all actions, proceedings, costs demands and claims arising from any breach in respect of the content in the Clients website, and to assume all responsibility for any violations and legal actions which may arise at any time in the future.

3.1 To attain CMS logins: If the Client takes up hosting through New Pixel Studio, and pays by cash or bank transfer, then the Client must confirm their details (name and address) with us by making a small payment of £5 online via PayPal, which is then refunded. www.newpixelstudio.co.uk/confirm-your-details/
The Designer can not provide the Client any CMS usernames and passwords if the Client does not confirm their details with New Pixel Studio.

3.2 Domain registrations, client must confirm their details here: www.newpixelstudio.co.uk/confirm-your-details/

4.0 Domain registration and Hosting

Website packages and other personalised website packages that contains free initial domain registration for available domains .com .co.uk .net .org .org.uk Initial domain registration implies 1st year registration for .com .net and .org domains and 1st year registration for .co.uk .org.uk domains.  Registration of domains will be made through Fasthosts. Website packages and other personalised website packages that contain one year free website hosting, websites will be hosted through New Pixel Studio with Memset.

4.1 New Pixel Studio is not liable for any loss of files, damage or alteration to files due to the actions of others on the hosting that is either provided through Memset or any other hosting provider.

5.0 Cancellations

For website and graphic design work, New Pixel Studio has the discretion to make a refund subject to adjustment dependant on how much of the work has been done.

6.0 Work and Modifications (excluding SEO work)

The Client can specify requirements through 6.1a

6.1a A single Requirements Form, or a single email or single MS word document detailing the clients requirements.

6.1b The requirements can only be sent to New Pixel Studio once. Any requirements that are beyond the clients Web Package or invoiced service will be nullified.

6.1.1 The client can review the work and then ask for, if required amendments / revision.  The Client will specify amendments in a single Amendments Form, or a single email or a single MS word document detailing the clients amendments. Conditions of amendments are listed below (6.1.1 a to c)

6.1.1a Changes to the CMS system of the website cannot be made.

6.1.1b Any amendments that are beyond the scope of your website design package and capabilities cannot be made. Any amendments that are beyond the scope of of what the client was invoiced for cannot be made.

6.1.1c The Client can only send the required amendments once.

6.2 Requirements or amendments that is not specified to the Designer, will require the Designer to use their own judgement in order to complete the work.

6.2.2 The Requirements and Amendments can only be requested once.

6.2.3 The Client must make any remainder payment before the Amendments are done by the Designer.

6.2.4 Once the website / graphic / video or work has been (reviewed / seen / checked / viewed) by the client, the client must either submit the Amendments, and make the remaining payment on the invoice within 30 days. Failure to do so will result in condition 9.3.

6.3 Additional amendments will be subject, dependant on the discretion of the Designer and on level of work required, to a quotation by New Pixel Studio.

6.4 The Designer is not responsible for adding products, or items that are listed for sale, rental or other means of trade. However, the Designer will provide the Client instructions on how to add products or items for their website (CMS websites only).

6.5 Website Design Package 2 and 3 – The Designer can only create up to 8 pages for CMS websites. The Designer will add to each page a maximum 2000 words (supplied by the client, see 7.0), and a maximum 8 supplied images (see 7.0) per page. The designer cannot create tables, this should be provided by the client in a image format. The client can add, edit, and delete unlimited pages with CMS websites.

6.6 Website Design Package 1 – The Designer can only create up to 8 pages. The Designer will add to each page a maximum 600 words (supplied by the client, see 7.0), and a maximum 5 supplied images (see 7.0) per page. The designer cannot create tables, this should be provided by the client in a image format.

7.0 Material and Content

The Client must provide to New Pixel Studio, any specific images, text, and other media required for their website. The Client is responsible for the spelling and grammar used in the site text, and any keywords used or requested for SEO. The Designer reserves the right to refuse to handle: (a) Any media which is unlawful or inappropriate; (b) Any media which contains a virus or hostile program; (c) Any media which constitutes harassment, racism, violence, obscenity, harmful intent or spamming (d) Any media which constitutes a criminal offence, infringes privacy or copyright (e) Any other questionable media at Designer own discretion.

The Designer is not liable for the content on the clients website: (a) Any media which is unlawful or inappropriate; (b) Any media which contains a virus or hostile program; (c) Any media which constitutes harassment, racism, violence, obscenity, harmful intent or spamming (d) Any media which constitutes a criminal offence, infringes privacy or copyright (e) Any other questionable media.

8.0 Website Packages Scope and Capabilities

8.1 Website Design Packages 1 is a static website that is built using MS FrontPage and graphics by Adobe Photoshop Elements. Requirements by the Client made through the Requirements Form can only be sufficed within the scope and capabilities of MS FrontPage and Adobe Photoshop. New Pixel Studio will inform the Client to which requirements are beyond the scope and capabilities of MS FrontPage and Adobe Photoshop (see 6.0).

8.2 Website Design Package 2 and 3 are CMS websites that are built using WordPress CMS. Graphics are done with Adobe Photoshop Elements. Dynamic elements are within the scope of Visual Composer and Revolution Slider. The site will use our framework in which the design will be done via its options.
Requirements by the Client can only be sufficed within the scope and capabilities of the above. (see 6.0).

9.0 Quota, Capacities and Usage

9.1 Any websites hosted with us: The media section within WordPress can only contain media up to 50mb for Website Design Package 2 sites, and 150mb for Website Design Package 3 sites. Images uploaded must be below 150KB each.

9.2 Any websites hosted with us: the Designer can not provide hosting FTP or Cpanel passwords to the client. The client can not conduct development work on a website including its CMS or plugins, this includes adding or deleting plugins. The client cannot bulk import content without the consent of New Pixel Studio, as also subject to 9.1. The client will be provided with client access to WordPress, which will restrict them from certain options that could possibly jeopardise the security or hosting performance and integrity.

9.3 New Pixel Studio reserves the right to suspend website hosting, and hold on to any work done, should there be any outstanding payment(s) from the Client. Any outstanding payments, New Pixel Studio reserves the right to claim any outstanding payments through a Debt Collection Agency.

9.3a 40 days after the clients hosting has been suspended all files will be deleted on the hosting.

10.0 Website Design Package 3 Plugins Software or Modules

Website Design Package 3 includes the installation of WordPress plugins that are freely available on the wordpress.org website. Plugins are subject to the websites and hosting compatibility. The Designer can not modify any of the plugins as part of Web Package 3.

11.0 SEO

The Designer cannot accept liability for any search engine rankings, changes in rankings due to changes in algorithms of the search engines or the factors that they use to rank websites.

12.0 Social Media

12.1 New Pixel Studio does not use any methodology to attain Facebook Likes, nor is involved in the methodology in attaining Facebook Likes.  All orders for Facebook Likes will be outsourced to 3rd parties.

12.2 The Designer and Associates does not take any responsibility or liability for the Clients Facebook, Google, or Twitter users, or their accounts.

13.0 Website Integrity

The Designer and Associates are not liable if a website is compromised. The Designer and Associates are not liable if a website is damaged by any other party.

14.0 Privacy policy

Designer and any third party associates shall use information provided by the Client in relation to this agreement in accordance with the Data Protection Act 1998.

15.0 Revision of terms and conditions

New Pixel Studio may at any time revise these terms and conditions without notice. It is the responsibility of the Client to review the Terms and Conditions at the time of order. The revisions to the Terms and Conditions will be operative and binding from when they appear on this website.